Comprehensive support services that enable consultants to effectively deliver their services and operate efficiently across all business functions.
Support services in a consulting company encompass a wide range of functions that enable consultants to effectively deliver their services and operate efficiently. These services include IT support, administrative support, human resources, finance and accounting, and legal support. They also include more specialized areas like project management, risk management, and customer service support.
Managing the company's IT infrastructure, providing technical support to consultants and staff, ensuring cybersecurity, and handling system development and maintenance.
Tasks like managing office operations, handling document management, and providing general administrative assistance to consultants and teams.
Recruitment and onboarding of new consultants, payroll processing, employee training, and managing employee relations.
Handling financial reporting, budgeting, payroll management, tax compliance, and other financial tasks.
Contract management, legal advisory services, ensuring regulatory compliance, and managing legal risks.
Dedicated project management teams that handle the planning, execution, and oversight of consulting projects.
Managing various risks, including financial, operational, and reputational risks, often involving dedicated risk management teams or specialists.
Improving customer service processes, implementing customer service solutions, and providing training to customer service teams.
We can provide a Fully Managed Support Service across a broad spectrum of IT Platforms and Cloud solutions. Dedicated first contact and second technical contact teams available (24x7). Comprehensive Application Audit services and clearly defined SLAs.
Support services ensure that consultants have the resources and infrastructure they need to deliver their services effectively.
By providing timely and efficient support, consulting firms can improve their clients' experience and build stronger relationships.
Support services play a crucial role in managing various risks that consulting firms face, such as financial, operational, and legal risks.
By providing a solid foundation of support, consulting firms can focus on their core business and grow their operations.
In essence, support services are essential for the smooth functioning and success of any consulting company, enabling them to deliver high-quality services to their clients while maintaining a strong and efficient internal operation. Whether you're looking for a managed IT provider to plug the gaps and support your existing IT team, or need to outsource your IT support completely, we have the solutions that's right for you.